Product Innovation
Making and automating the right decisions on enterprise scale
A canvas-based low-code AI editor that enables business users to design meaningful, hyper-personalized 1:1 omni-channel customer engagements, that can be automated and perform millions of decisions within fractions of seconds and vast scales.
Empowering users with visual programming
A high performant graphical framework that powers canvas-based low-code environments used to model ETL operations, business processes, decision and event detection logic.
Optimizing processes
Redesign of the user interface to incorporate a refined color encoding system for data visualization in process mining application.
Managing a workforce
A visual redesign of a workforce intelligence application, and enhancements of data communication for all its data products to foster inclusive approaches in managing personnel.
Creating application dashboards
Redesign of the user interface to incorporate a refined color encoding system for data visualization and insights in application specific dashboards.
Managing change
A business-friendly environment where non-technical people can safely make changes to their business logic and simulate the impacts of their changes.
Making relationships and influence visible
A network visualizer used to visualize networks, relations and ownerships in customer onboarding processes in KYC/CLM applications used by thousands of agents.
Orchestrating decisions on enterprise scale
An low-code editor to combine structured and unstructured data from multiple data sources, and perform ETL (Extract, Transform, Load) operations in a data flow to orchestrate decisions on enterprise scale.
Detecting meaningful real-time events
An low-code editor enabling non-technical users to filter out meaningful events in event streams for further processing in business applications.
Research Projects
Scaling usability testing
A comparison and evaluations for effectiveness, scalability and feasibility of usability testing methods for complex enterprise software systems.
Increasing awareness of inclusive design
A company-wide presentation educating about the importance of inclusive design in product design.
Accessible data visualization
Applied methods to make data visualization capabilities accessible to visually impaired and colorblind people.
Defining decision architects
Insights in the workflow and pain points of the specialized, and highly technical user audience.